Track Matrix Privacy Policy

Track Matrix (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website to register for driving events in Canada.

1. Information We Collect

We collect the following types of personal information:

Account Information

• Name
• Email address
• Phone number
• Mailing address (optional)

Event Registration Information

• Event preferences and participation details

Payment Information

• Payment transactions are handled by Stripe, a secure third-party payment processor. We do not store your credit card or other payment details.

Communication Preferences

• Subscription to our mailing list for updates, event announcements, and newsletters.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account.
• To register you for events and communicate event details.
• To send you updates, newsletters, and promotional materials (if you opt in).
• To improve our website and services.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With third-party service providers, such as our payment processor, to facilitate transactions and services.

Legal Requirements: When required by law or to protect our legal rights.

Consent: With your explicit consent for any other purpose.

4. Data Storage and Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers and encryption for data transmission.
• Regular security assessments and updates.
• Your information is stored within Canada, and we comply with all applicable Canadian data protection laws.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from our mailing list or withdraw consent for certain uses of your information.

To exercise your rights, please contact us at hello@trackmatrix.ca

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies help us:

• Remember your preferences.
• Understand how you interact with our website.
• You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@trackmatrix.ca